START HERE >> For the following statement pairs, please choose the one that best describes you:

Please choose
Mobilizes colleagues with an inspiring vision
Works with the best external partners (independent of location)

Correct!

Wrong!

Please choose
Is happy to delegate tasks to team members
Has agreed with key stakeholders about what matters to the organization

Correct!

Wrong!

Please choose
Delivers the highest possible returns for the organization
Knows how to mobilize colleagues across the organization

Correct!

Wrong!

Please choose
Has set a clear vision for his or her life, his or her career, and the market
Focuses on the organization’s top priorities

Correct!

Wrong!

Please choose
Branches outside his or her department to get colleagues to change
Makes sure the team’s rewards reflect the organization’s priorities

Correct!

Wrong!

Please choose
Demonstrates clear aspirations for his or her life, his or her career, and the market
Mobilizes colleagues by capturing their hearts and minds

Correct!

Wrong!

Please choose
Ensures his or her and the team’s skills match the organization’s needs
Takes visible action to help the organization achieve its goals

Correct!

Wrong!

Please choose
Develops his or her and the team’s skills to fit the organization’s needs
Knows what to strive for in his or her life, his or her career, and his or her profession

Correct!

Wrong!

Please choose
Visibly acts to help the organization achieve its top priorities
Knows how his or her mindset and behavior inspire others

Correct!

Wrong!

Please choose
Encourages team members to take on larger responsibilities
Knows his or her dreams, fears, strengths, and weaknesses well

Correct!

Wrong!

Please choose
Develops his or her and the team’s skills to fit the organization’s priorities
Considers what matters for customers/external stakeholders AND for the organization

Correct!

Wrong!

Please choose
Impresses others with expertise about the organization’s markets (or professional fields)
Walks the hallways to mobilize colleagues

Correct!

Wrong!

Please choose
Focuses on generating the highest returns for the organization
Has strong subject matter knowledge (markets, products, services, etc.)

Correct!

Wrong!

Please choose
Shares an inspiring vision to help colleagues overcome limitations
Can tolerate mistakes made by team members who take the initiative

Correct!

Wrong!

Please choose
Focuses resources on activities with the highest returns
Ensures his or her team’s goals reflect the organization’s priorities

Correct!

Wrong!

Please choose
Knows his or her markets/professional fields (products, services, stakeholders, etc.)
Aligns his or her team’s goals with the organization’s top priorities

Correct!

Wrong!

Please choose
Aligns with key stakeholders on the organization’s top priorities
Is acting (rather than talking) to achieve the organization’s top priorities

Correct!

Wrong!

Please choose
Prioritizes activities that create maximum returns
Knows how his or her behavior inspires others

Correct!

Wrong!

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Your Customer Leadership Strengths

I'm %%personality%%

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But I'm also %%personality%%

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